Frequently Asked Questions
I have never made any jewellery before, which class is suitable for me?
You can try any of our one day courses such as the Jewellery taster, Make a Silver ring, or Silver clay classes.
If you would like to attend a longer course, most of our classes are suitable for all levels.
The course outlines will specify if any experience is necessary, so you could attend any courses that are suitable for beginners or mixed ability.
What do I need to bring to my first class?
For any one day course just bring yourself, all materials and equipment will be provided. In some cases additonal materials will be on sale if needed.
If you are attending a longer course it’s also a good idea to have a sketchbook or notepad, but this is not a requirement.
Your tutor will advise you what you will need and where to buy any other materials and sundries during your first lesson.
For all classes you must wear suitable footwear for safety reasons, these should be closed shoes, preferably something like trainers or boots.
It is not advisable to wear smart clothing, we provide aprons if needed.
How many people are there in each class?
Places are limited to 6 people per class to allow for lots of tutor time and support, as and when needed.
Are materials included in the price?
All materials and equipment are included on the one day courses. In some cases additonal materials will be available to purchase on the day if required.
For longer courses all materials for the first lesson will be provided, your tutor will advise you what you need to buy for future classes and where to purchase them.
If you have previous experience we recommend that you bring materials to start work on individual projects.
Where do classes take place?
Classes are held at our workshop at Unit 18, Sunbury Workshops, Swanfield St, London E2 7LF.
Is parking available?
Limited parking is available at the workshop by previous arrangement. Paid parking in the area is available, free after 6.30 pm. Parking is free on Saturdays. No street parking on Sundays.
We have one visitors permit that may be used unless needed by the course tutor or someone with mobility issues.
When do I need to pay for the course?
All payment should be made in full upon booking.
Can I get a refund?
In some cases a refund may be possible if sufficient notice is given, less an administrative charge. Please see our booking Terms & Conditions for further information.
Do you offer private tuition?
Do you offer courses for groups?
Yes, groups of up to 6 people at a time can book on a course through the online booking section of our website, providing enough spaces are available. For a tailor made, one off course, or a private party, please contact us for more information.
What happens if you cancel a course?
In the unlikely event that we cancel a course, you will receive a full refund.
I have received a gift voucher for London Jewellery Workshop, what do I do now?
If you have a gift voucher you should first decide which course or workshop you would like to attend. Click on the Book a place button, then insert your unique discount code as it appears on your voucher into the relevant box on the booking pages.
If you experience any difficulties, please contact us with your discount voucher code and the details of the course you wish to attend, and we will book you in offline.
Vouchers are valid for one year from the date of issue.