Privacy Policy

At London Jewellery Workshop we are committed to protecting and respecting your privacy and personal data. This policy explains what happens to any personal data provided or collected by us when visiting or using our website, and when communicating with us.

Our data controller is Nina Gilbey. We encourage you to read this policy carefully and contact us with any questions or concerns regarding our privacy practices. London Jewellery Workshop may change or review this policy from time to time by updating this page, so please review it regularly.

All data will be treated with confidence and only used for the purpose that it was intended. In accordance with the Data Protection Act 1998, you may request, at any time, a copy of the personal information we hold about you.

The policy includes the following information:

  • What information we collect
  • How we use Cookies
  • How we use your information
  • Storing your personal data
  • Links to other websites
  • Disclosing your information to third parties
  • Your right in relation to personal data
  • Contact us

What information we collect

  • Information about your visit to our website, including, but not limited to, website traffic data, location data, pages visited and other communication data.
  • Information provided by you when booking a course or event, or when joining our mailing list. These include your name, email address and telephone number
  • Information provided when making enquiries and communicating with us directly by email or by phone, and when completing our contact form.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you now when you visit a particular site.

We use cookies to monitor and record website traffic using Google Analytics. This information does not identify you personally, but provides statistical date about where you are from and which pages of the website are being used. This helps us improve our website and give you a better browsing experience.

You can choose to accept or decline cookies. You can change your browser settings to block all cookies from this website at any time. Please note that this may prevent you from accessing all areas of our website.

How we use your information

The information we collect and store about  you is for the purpose of internal record keeping, to meet our contractual commitment to you and to provide our services to you.

When booking a course, service or event, we record your name, email address and phone number. This allows us to keep you informed about your booking and maintain contact with you throughout the period before and during the course.

When attending a course that is more than 10 hours long, we will also ask for emergency contact details. These are kept only for the duration of the course you are attending and then destroyed.

When joining our mailing list we will collect your name and email address. You can opt out of the mailing list at any time by unsubscribing directly from any newsletter.

Financial  transactions are made through a secure third party, Secure Hosting. All card payment methods are PCI DSS (Payment Card Industry Data Security Standard) compliant. We do not have any access to your financial information.

In addition, we may use your personal information for the following purposes:

  1. To provide you with information about our products or services which we think may be of interest to you.
  2. To notify you about any changes to our website or business that may affect our service

Storing your personal data

We are committed to ensuring that your personal data is secure In order to prevent unauthorised access or disclosure, all personal information is recorded on our secure servers and password protected data files.

We may transfer data that we have collected from you to locations outside the EEA (European Economic Area) for processing and storage. In addition, it may be processed by staff operating outside the EEA who work for us or one of our suppliers, for example for processing or completing your transactions

By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to ensure your data is treated securely and in accordance with this policy.

Information which is transmitted via the internet is not completely secure and we cannot guarantee the security of data sent to us electronically. Transmission of such data is therefore entirely at your own risk.

Links to other websites

Our website may contain links to other websites of interest. However, once you leave our site we would not have any control over the other website. Therefore we cannot be held responsible for the protection and privacy of any information you provide whilst visiting thee sites, and such sites are not governed by this privacy policy.

Disclosing your information to third parties

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Where applicable we may disclose your personal information to third parties when:

  1. Where we are legally required to disclose your information
  2. To assist fraud protection and minimise credit risk
  3. We sell all or part of the business and/or our assets to a third party

Your rights in relation to personal data

Under the GDPR (General Data Protection Regulation May 2018), you have the right to access  and control the personal information we hold about you.

You can request access to the information we hold, make corrections or withdraw your consent to us holding this information at any time. You may exercise these rights by contacting us directly as below.

Contacting us

Tel: 020 3417 8389

Join Our Mailing List