Staff Training

Staff Training

If you or your business deal with making, displaying or selling jewellery, in a shop, a gallery or online, we can teach your staff to use correct jewellery making terminology to support and improve your sales.

We can give you an understanding of common terms and techniques, we can teach you the properties of gemstones, and we can define the names of stone settings. If you need to understand how diamonds are graded, or become familiar with the types of pearls that are available, we can help.

We can explain how hallmarking works, what the symbols mean and what the law requires. We can also explain the different types of metal finishes and how to look after jewellery.

Let us know your most frequently asked questions, and we can adapt the training to suit your needs.

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